Head Office 020 3633 8911
Head Office 020 3633 8911

Lettings Guide

Landlords Guide
Tenants Guide

Letting Your Property with EO Estate Agents

Letting your property remains a great investment, but being a landlord also comes with important responsibilities. At EO Estate Agents, we have the expertise and experience to guide you through every stage of the letting process, from preparing your property and finding the right tenant to managing the tenancy and keeping up with your legal responsibilities.

Renters’ Rights Act – What landlords need to know

The Renters’ Rights Act on 1 May 2026 changed how landlords let, manage and end private tenancies in England.

Most existing and new assured tenancies are now assured periodic tenancies, meaning they operate on a rolling basis rather than having a fixed end date. Section 21 ‘no fault’ evictions have also been abolished, meaning landlords must use the relevant legal grounds and procedures when seeking possession.

There are also new rules covering areas including rent increases, rent in advance, rental bidding, discrimination and tenants’ requests to keep pets.

Short Lets, Corporate/Company lets and high level rents are unaffected by the law changes.

Selling your home guide

Your Property & Rental Valuation

Understanding the rental value of your property is the first step. We’ll consider your property’s location, condition, size and features, alongside current market conditions and tenant demand, to recommend a realistic rental price and marketing strategy.

Choosing your level of service

Every landlord has different needs, so we offer flexible service options depending on how involved you’d like to be.

Rent Collection
You manage the day-to-day tenancy while EO collects and monitors your rent and keeps you informed of any issues.

Fully Managed
For a more hands-off approach, EO manages the tenancy, including rent collection, tenant communication, repairs, maintenance and inspections.

How is my property valued?

We’ll consider factors including the property’s location, size, condition, features and recent rental evidence, alongside current demand and market conditions.

How much rent could I achieve?

We’ll recommend a rental price based on comparable properties and current tenant demand. Setting the right asking rent can help attract suitable tenants while achieving a competitive return.

Should I make any improvements?

Not necessarily. We’ll advise you on any improvements that could make a meaningful difference to the property’s presentation, appeal or rental value before it goes to market.

When is the best time to rent my property?

Rental demand can vary throughout the year and differs between areas and property types. We’ll advise you on current market conditions and the best approach for your individual property.
Sellers guide

Preparing Your Property

Before marketing your property, we’ll help you make sure it is well presented and meets the relevant legal and safety requirements for letting.

We’ll give you honest, practical advice on how best to prepare your property for the rental market, helping you make the right improvements without unnecessary expense.

What safety checks does my property need?

Landlords have a number of legal safety responsibilities. Depending on the property, these can include gas safety, electrical safety, smoke and carbon monoxide alarms and other requirements. We’ll advise you on the documentation and checks needed before letting.

Does my property need an EPC?

Most properties offered for rent require a valid Energy Performance Certificate (EPC), subject to certain exemptions. We’ll help ensure the appropriate documentation is in place before marketing your property.

Should my property be furnished or unfurnished?

This will depend on the type of property, location and likely tenant. We’ll discuss what is most appropriate for your property and target market.
step by step to sell you home

Marketing & Finding a Tenant

Once your property is ready, we’ll create tailored marketing designed to attract suitable tenants and generate interest from our database and online audience.

Your property will benefit from a bespoke marketing campaign, tailored to showcase its best features and attract the right tenants. We’ll actively promote your property and keep you informed throughout the process.

Where will my property be advertised?

We’ll market your property through relevant online property portals, our website and our registered applicant database, using professional photography and carefully prepared marketing.

How do you find suitable tenants?

We’ll discuss your property’s requirements and match it with applicants looking for similar homes. We’ll arrange viewings and assess each applicant’s position before progressing an application.

Can I choose which tenant rents my property?

Landlords can consider suitable applicants, but decisions must comply with current equality and rental legislation. We can guide you through the process and help ensure applications are handled fairly and consistently.
sellers guide

Referencing & Starting the Tenancy

Once you’ve selected a suitable applicant, we’ll carry out the necessary checks and guide you through the process of setting up the tenancy.

We’ll keep you informed throughout the process, explaining what’s required and ensuring everything is progressed efficiently and correctly.

What referencing checks do you carry out?

Referencing can include identity, Right to Rent, income and employment checks and previous landlord references, depending on the applicant and circumstances.

What is a Right to Rent check?

Right to Rent checks confirm whether a prospective tenant has the legal right to rent property in England. The required checks must be completed before the tenancy begins.

How much rent can I request in advance?

Under the current rules, landlords generally cannot ask for or accept rent before the tenancy agreement has been signed. Once the agreement is signed, there are limits on how much rent can be requested in advance. We’ll advise you on the current requirements.
Selling with Keller Williams

Managing Your Tenancy

You can choose the level of support that works best for you. EO offers both a Rent Collection Service and a Fully Managed Service, giving landlords the flexibility to choose how involved they want to be in the day-to-day management of their property.

With EO, you’ll have a consistent point of contact throughout your tenancy, giving you a personal service and the reassurance that someone who knows your property is looking after it.

What is your Rent Collection Service?

Our Rent Collection Service is designed for landlords who prefer to manage the day-to-day running of their property themselves, while having EO handle the collection of rent. We’ll monitor rental payments, collect the rent from your tenant and transfer it to you, keeping you informed of any payment issues or arrears.

What is your Fully Managed Service?

Our Fully Managed Service provides ongoing support throughout the tenancy. As well as collecting and monitoring rent, we’ll act as the main point of contact for your tenant, coordinate repairs and maintenance, arrange inspections where appropriate and help manage the tenancy through to its conclusion.

Who deals with repairs and maintenance?

With our Fully Managed Service, EO will liaise with tenants regarding maintenance issues and coordinate appropriate contractors and repairs on your behalf. With our Rent Collection Service, the landlord remains responsible for dealing with the day-to-day management of the property and arranging repairs.

What happens after the tenant leaves?

With our Fully Managed Service, we’ll coordinate the check-out process and help assess the property’s condition, discuss any necessary works and prepare the property for remarketing where appropriate. With our Rent Collection Service, the landlord remains responsible for the check-out and preparing the property for its next tenancy.
Leanna

Speak to our Lettings Director

Leanna Sharman
Lettings Director

If you’re considering letting your property or would like to discuss your options, Leanna is here to help. She can talk you through the best approach for your property and answer any questions you may have.

Contact Leanna
EO Estate Agents